FIVE NIGHTS. ONE SQUARE KILOMETRE.
Token2049 on the 7th and 8th at Marina Bay Sands. The Grand Prix from the 9th to the 11th on the streets outside it. This is how that week goes when it is handled.
A LETTER FROM SHABBY
You replied VIP, so I will keep this straight.
Twice a year my job stops being about growth and becomes about phone calls. Singapore week is one of them. Token2049 is the 7th and the 8th of October at Marina Bay Sands. The Grand Prix is the 9th to the 11th, on the streets outside it. Five nights, one square kilometre, and every good room, table and seat inside it gets fought over by the same few thousand people.
Most people booked the conference half. The race half is what sells out. That gap is why I went and lined up these six spaces before writing a single email about them.
Here is what the concierge actually does that week. One person, with a name you will know before you pay anything, owns your week. They place your group walking distance from the venue on the nights everyone wants. They hold your table on the 8th. They put a car under you on a weekend when half the roads are a race track. They walk you through doors that are not on any public calendar. And when something we booked breaks at 1am, they fix it while you sleep, because it is their week too.
And the offer that opened this thread still stands, in writing: name the one thing about that week you have already tried to get and could not. We get it, or we find you the best alternative. No card, no account. A yes and a price, or a straight no, the same day.
There is a serious platform underneath all of this, and the AI in it is genuinely good. But it is not what gets you the table on the 8th. People do. Ours are the best I have ever worked with.
Tell me what you could not get.
Shabby
VP of Growth, Swivul
A short call with Shabbir, or start instantly with Skai.
BED. TABLE. CAR.
DOOR. RACE.
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BED
Your whole group, walking distance from Marina Bay Sands, on the two nights everyone wants, on one invoice.
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TABLE
The 8th, the night every restaurant in that district is gone. Yours is not.
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CAR
A driver who knows which roads close and when, on a weekend when half of Marina Bay is a race track.
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DOOR
The rooms that are not on any public calendar. You walk in like you were expected, because you were.
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RACE
The 9th to the 11th. Grandstand, hospitality or Paddock Club. You watch the week end from the right side of the fence.
Bed, table, car, door, race. One named human owns all five.
YOU WILL SLEEP INSIDE THE WEEK, NOT NEAR IT.
YOUR WHOLE GROUP, WALKING DISTANCE FROM THE ROOMS YOU CAME FOR, ON THE FIVE NIGHTS EVERYONE WANTS. IF WE CANNOT PLACE YOU THERE, WE TELL YOU ON DAY ONE AND WE DO NOT TAKE THE BOOKING.
Name the one thing you could not get. We get it, or we find the best alternative.
WHAT THE CONCIERGE
ACTUALLY DELIVERED
Things that were not available, opened by the concierge. Venues anonymised, clocks exact.
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UNAVAILABLE
Suite showing sold out on every channel
41MINUTES CONFIRMED -
UNAVAILABLE
Table for eight at 8pm, restaurant fully committed
2:10HOURS CONFIRMED -
UNAVAILABLE
Two rooms, walking distance, night before a keynote
26MINUTES CONFIRMED -
UNAVAILABLE
Car and driver on a closed-road race weekend
1:55HOURS CONFIRMED -
UNAVAILABLE
Four seats at an event listed invitation only
3:20HOURS CONFIRMED
THE WEEK IS FIVE NIGHTS.
THE WINDOW IS SHORTER.
HANDLE MY WEEK
No card. No account. A yes and a price, or a straight no.